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Important Notice: Clinic Closure

Effective May 1, 2022, the Campus Same Day Clinic, located at 100 Marie Curie, will permanently close its doors. You may recall that we previously announced this closure in the communication sent to patients on August 30th, 2021.

Patients who are registered to a ByWard FHT primary care provider may continue to access healthcare services at the ByWard FHT clinic including:

  • booking appointments with their provider
  • booking appointments with the nurses and other allied health professionals
  • accessing referrals to specialists
  • booking an appointment in the After-Hours Clinic Monday to Friday 5-8pm and Saturday 9am to noon.

For others who aren’t registered to a ByWard FHT primary care provider but who have accessed care at our clinic, please see below for information on where to access health care and other relevant questions pertaining to the CSDC clinic closure:

  • I’m a student of uOttawa/uStpaul, where can I access health care on campus?

    As of May 1, uOttawa will open its own Student Health and Wellness Centre exclusively for registered students of the University of Ottawa and Saint Paul located in the Minto Sports Complex – 801 King Edward, 2nd floor (N203). The new Student Health and Wellness Centre will provide integrated physical and mental health services as well as health promotion and education. For more details about the new Centre, and to book an appointment, please visit their webpage.

    Website: https://www2.uottawa.ca/campus-life/health-wellness/student-health-wellness-centre

    801 King Edward Avenue, Room N203

    Ottawa, Ontario K1N 6N5

    Tel.: 613-562-5498

    Fax.:613-562-5451

    Email: healthpromo@uottawa.ca

  • I’m a staff/faculty member of uOttawa, where can I access health care on campus?

    For information regarding on-campus health services for active uOttawa staff, faculty, and other members of the uOttawa community, please refer to the communication from the uOttawa Human Resources Health and Wellness Department.

    For additional information, please go to the following website: Employee and family assistance program | University of Ottawa

    Questions related to these services, can be forwarded to mieuxetr@uottawa.ca.

  • A test was ordered for me, who do I follow up with regarding the results?

    A qualified health practitioner will review all incoming labs and test results ordered and follow up accordingly.

    If you are expecting results and have not heard from the clinic within a reasonable time period, please contact ByWard FHT to ensure nothing has been overlooked.

  • I currently receive allergy shots at the Campus Same Day Clinic and my allergy serum is stored there. Can I receive allergy shots at the Student Health and Wellness Centre, and will my allergy serum be transferred to that clinic?
    1. Our nursing team will be contacting all patients who currently receive allergy shots at the Campus Same Day Clinic (CSDC).
    2. You can continue to receive allergy shots until April 30th, 2022 only.
    3. The nurse will discuss your plan to pick up your remaining allergy serum, a copy of your allergy immunotherapy record and a copy of your allergist’s allergy desensitization treatment instructions and the injection schedule. No serum can be stored at the CSDC beyond April 30th.
    4. When you come to pick up your remaining allergy serum, you’ll need to bring a small, insulated container with an ice pack to transport the serum.
    5. For pick-up you’ll need to present, in person, at the reception desk located in suite 200 (2nd floor) at 100 Marie Curie private.

    Students can contact the Student Health and Wellness Centre to make arrangements to receive allergy immunotherapy services and to store your allergy serum:

    Website: https://www2.uottawa.ca/campus-life/health-wellness/student-health-wellness-centre

    801 King Edward Avenue, Room N203

    Ottawa, Ontario K1N 6N5

    Tel.: 613-562-5498

    Fax.:613-562-5451

    Email: healthpromo@uottawa.ca

  • Where do I go now for TB Testing and immunizations related to Clinical Placement requirements?

    These will be available at the Student Health and Wellness Centre. They can also be done at your family physician’s office, most walk-in clinics, and some Public Health Units. For additional information, go to the University of Ottawa’s Clinical Placement Risk Management webpage at https://orm.uottawa.ca/clinical-placement/faqs.

  • Who do I contact for a copy of my medical records?

    To send a copy of your medical records to another facility, including the University of Ottawa’s Student Health and Wellness Centre, the ByWard FHT requires your written authorization to release your medical records. Note that your medical records will remain in the custody of ByWard FHT for a period not less than 10 years, as required by law.

    A consent to release personal health information can be found on the ByWard FHT website at: https://bywardfht.ca/our-clinic/forms/. Please be advised that an administrative fee for this uninsured service will apply.

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